legal.privacy.title

Last Updated: January 2024

Effective Date: January 1, 2024

1. Introduction

BhumiScan ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our soil testing services and platform.

2. Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

  • Name, email address, and phone number
  • Farm location and address details
  • Payment and billing information
  • Agricultural practices and crop information
  • Communication preferences

Soil and Farm Data

  • Soil sample analysis results
  • GPS coordinates of sampling locations
  • Field size and crop history
  • Previous soil test results
  • Fertilizer usage patterns

Technical Information

  • Device information and IP address
  • Browser type and version
  • Usage patterns and preferences
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

  • Providing soil testing and analysis services
  • Generating personalized crop and fertilizer recommendations
  • Processing payments and managing your account
  • Communicating with you about our services
  • Improving our testing methodologies and services
  • Conducting research for agricultural advancement
  • Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Laboratory testing and analysis
  • Payment processing
  • Data storage and hosting
  • Customer support services

Legal Requirements

We may disclose information when required by law or to protect our rights and safety.

Aggregated Data

We may share anonymized, aggregated data for research and agricultural development purposes.

5. Data Security

We implement appropriate security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure servers and databases
  • Regular security audits and updates
  • Access controls and authentication
  • Employee training on data protection

6. Data Retention

We retain your information for as long as necessary to:

  • Provide ongoing services and support
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services through historical data analysis

You may request deletion of your personal data at any time, subject to legal requirements.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Limit how we process your data

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website usage and performance
  • Provide personalized content and recommendations
  • Ensure security and prevent fraud

You can control cookie settings through your browser preferences.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our platform. Your continued use of our services constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@bhumiscan.com

Phone: +91-XXXXXXXXX

Address: Agricultural Research Center, New Delhi, India

Data Protection Officer: dpo@bhumiscan.com

By using BhumiScan services, you acknowledge that you have read and understood this Privacy Policy.